FAQs

1. WHEN WILL MY ORDER BE SHIPPED?

We do not charge anything for shipping in the USA.

Free shipping.

1-3 days(Monday-Friday) is order handling time.

5-8 days( Monday-Friday) order transit time.

5 PM is order cart of time.

2. WHAT IS YOUR RETURN POLICY?

To return your merchandise, please email: [email protected]

for the return address and always include your ORDER NUMBER and FULL NAME.

3. CHANGE OR CANCEL MY ORDER

You may exchange or cancel your order and address details within 24 hours after purchasing. Please contact [email protected] as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER. We will confirm your changes have been made.

4. WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries, email [email protected] and your email will be forwarded to the right person….

5. WHAT CARRIER DO YOUR ORDERS SHIP WITH?

All US orders are shipped via Port Express.

6. ARE THERE DUTIES FOR AMERICAN ORDERS?

No additional fees!

7. WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards through our merchant service provider Visa, AMEX, Mastercard, Discover, PayPal.

Support 24/7-

Email: [email protected]

Phone: +1 (818) 688 4818 (SMS Messaging Available Only)

Address: 11025 Westlake Dr, Charlotte, North Carolina 28273, USA

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